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Financial Professional Web Site Login Help

What if I forget my username or password?
How do I change my password?
I can access my accounts from both eFP and Principal Funds. Do I use the same login information?
I received an error message. Why?

What if I forget my username or password?

Contact the call center at 866-237-9742. Hours of operation are 7 a.m. – 6 p.m., CST.

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How do I change my password?

There are two locations on the login screen to change your password:

  • Click on the “Forgot your password” link.
  • In the left navigation area under “Tools” click on “Profile.”

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I can access my accounts from both eFP and Principal Funds. Do I use the same login information?

Typically, your username and password will be the same for both eFP and Principal Funds sites. However, in some cases you may already have a pre-existing username and password with eFP  and you should continue using those. Similarly, the username and password for Principal Funds does not necessarily give you access to eFP.   

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I received an error message. Why?

There are two possible reasons:

  • Your login wasn’t properly processed.
  • There is extensive server or internet traffic.

Please contact the call center for more information at 866-237-9742.

If you update your information on www.principalfunds.com it will not transfer to the eFP Web site or update commission information.

To contact Principal Funds for further assistance: Call 866-237-9742

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For Broker-Dealer Use Only

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To obtain a prospectus, download online or call Sales Support at 1.800.787.1621

While this communication may be used to promote or market a transaction or an idea that is discussed in the publication, it is intended to provide general information about the subject matter covered and is provided with the understanding that The Principal® is not rendering legal, accounting, or tax advice. It is not a marketed opinion and may not be used to avoid penalties under the Internal Revenue Code. You should consult with appropriate counsel or other advisors on all matters pertaining to legal, tax, or accounting obligations and requirements. For more information about our funds, including their full names, please see the Principal Funds, Inc. prospectus or call Sales Support at 1.800.787.1621.

Investing involves risk, including possible loss of principal.

Principal Funds are distributed by Principal Funds Distributor, Inc.

Not FDIC Insured - May Lose Value - No Bank Guarantee

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