Financial Professional Web Site Login Help
What if I forget my username or password?
I’ve just registered for the first time. Now what?
What if I want to create my own username and password?
How do I change my password?
What should I do if the pre-filled information is incorrect?
I can access my accounts from both eFP and Principal Funds. Do I use the same login information?
How do I add a security question to my account?
I received an error message. Why?
Contact the call center at 866-237-9742. Hours of operation are 7 a.m. – 6 p.m., CST.
You will have immediate access to the Web site. However, if you log out, you will not be able to log back onto the Web site until you receive your username and password via e-mail. For security purposes, you will receive these in two separate e-mails.
- The first e-mail with your username will arrive immediately
- The second e-mail with your password will arrive within 20 minutes
After you receive your username and password, the first time you log in you will create a security question to protect your account. At the same time, you have the option to create your own username and password.
There are two locations on the login screen to change your password:
- Click on the “Forgot your password” link.
- In the left navigation area under “Tools” click on “Change password.”
I had trouble registering. My registration form pre-filled with incorrect information. What should I do?
Correct any information that is incorrect. Then complete the registration process.
Typically, your username and password will be the same for both eFP and Principal Funds sites. However, in some cases you may already have a pre-existing username and password with eFP and you should continue using those. Similarly, the username and password for Principal Funds does not necessarily give you access to eFP.
After you register and log on for the first time, you will be instructed to create your own personal security question.
There are two possible reasons:
- Your login wasn’t properly processed.
- There is extensive server or internet traffic.
Please contact the call center for more information at 866-237-9742.
If you update your information on www.principalfunds.com it will not transfer to the eFP Web site or update commission information.
To contact Principal Funds for further assistance: Call 866-237-9742
For Broker-Dealer Use Only
To obtain a prospectus, download online or call Customer Service at 1.800.222.5852
While this communication may be used to promote or market a transaction or an idea that is discussed in the publication, it is intended to provide general information about the subject matter covered and is provided with the understanding that The Principal® is not rendering legal, accounting, or tax advice. It is not a marketed opinion and may not be used to avoid penalties under the Internal Revenue Code. You should consult with appropriate counsel or other advisors on all matters pertaining to legal, tax, or accounting obligations and requirements. For more information about our funds, including their full names, please see the Principal Funds, Inc. prospectus or call Customer Service at 1.800.222.5852.
A mutual fund's share price and investment return will vary with market conditions, and the principal value of an investment when you sell your shares may be more or less than the original cost.
This Web site was created and is maintained by Principal Funds Distributor, Inc. exclusively, and not by the Directors of the funds.
Principal Funds, Inc. is distributed by Principal Funds Distributor, Inc., member of the Principal Financial Group®. Principal Funds Distributor, Principal Shareholder Services, Principal Management Corporation and its affiliates, and Principal Funds, Inc. are collectively referred to as Principal Funds.
Not FDIC or NCUA/NCUSIF insured - May lose value - No bank guarantee - Not a deposit - Not insured by any federal government agency